Registration

Money Travels Pty Ltd at Level 1, Suite 3, 40 Haldon Street, and NSW 2195 is a registered company under ABN: 51 608 890 419

Acceptance of Terms of Use & Conditions

Please read the Terms of Use & Conditions carefully before you start to use the Websites.by accessing, viewing, relying on or otherwise using our websites, you accept these Terms of Use & Conditions and agree to be bound by them and by any other notice contained on our websites (as amended from time to time).

If you do not accept these Terms of Use & Condition you are not authorised to use our websites.

1. General Terms & Condition

a) These Terms shall become binding on you and us when you online register/Sign up at our website and email you by notifying you of our acceptance of your Instruction, at which point a contract shall come into existence between us.

b) Money Travels Pty Ltd provides a money transfer service whereby it facilitates the transmission of your funds to a person overseas.

c) These terms and conditions apply to and govern all money transfers and associated services between you and Money Travels Pty Ltd.

d) The Instruction is an offer by you to enter into a binding contract with us, which we are free to accept or decline at our absolute discretion.

e) Sender/Remitter refers to a person sending funds to a Receiver/Beneficiary via Money Travels Pty Ltd or its authorized representatives. Receiver/Beneficiary refers to a person receiving funds via Money Travels Pty Ltd or its authorized representatives.

f) We will assign a unique transaction number to the Instruction and inform you of it by email. Please quote this unique transaction number in any subsequent correspondence with us relating to the Instruction.

g) You may not transfer any of your rights or obligations under these Terms & Condition to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organisation, but this will not affect your rights under these Terms and condition. A person who is not party to these Terms shall not have any rights under or in connection with them.

2. Your Responsibility

a) Please ensure that you read and understand these Terms & Conditions before you register/Sign up at Money Travels Website and submit the Instruction, because you will be bound by the Terms once a contract comes into existence between us,

b) It is your responsibility to provide Money Travels Pty Ltd with correct details when using Money Travels Pty Ltd for money transfer services. Furthermore, you warrant to Money Travels Pty Ltd that any money transfer received or sent is for lawful purposes and the information provided to Money Travels Pty Ltd is correct.

c) Refrain from using the account for unlawful, fraudulent or improper activity.

d) You must not breach Money Travels Pty Ltd Terms and Conditions.

e) You are responsible for ensuring that the beneficiary of your Instruction collects the money from our agent/Corresponding bank.

f) You also confirm that all money transferred is being used for lawful purposes. We may refuse to process your Instruction for any reason after we have checked your name and the name of the intended beneficiary against all applicable governmental lists of proscribed persons. In the event that we refuse to process the money transfer as a result of such checks, you acknowledge that we may be obliged by law (and shall be entitled to) confiscate the amount paid by you and pass it and your details to the relevant authority.

g) If you’re Instruction requires us to make a payment into a bank account you, must provide correct account details of the intended Beneficiary. If you provide incorrect account details and any third party imposes a penalty on us, we reserve the right to pass on any such penalty to you or to deduct it from any amount we hold on your behalf. We accept no further responsibility after funds have been deposited into the accounts specified by you. We will not be liable to you or your intended Beneficiary or any other party and we do not have any further obligations to recover money paid into the account specified in the Instruction. Any charges levied by the sending bank and/or receiving bank will be deducted from the payment received by the intended Beneficiary.

h) In order to receive a payment the beneficiary must provide our agent with valid personal identification and the unique transaction number and must sign for the money. There may be other requirements on them depending upon local laws. You acknowledge this and we will not be in breach of contract to you for following such procedures.

3. Identification documents, data protection and confidentiality

a. We are required to comply with anti-money laundering legislation and you must provide us with any information (including proof of identity or income) we require before a contract comes into effect between us. To send money overseas, you must register/Sign up at Money Travels Online Portal with complete details of Sender/Remitter such as Full Name-Date of Birth –Address –Contact No-Email address and create your unique customer ID and provide all require Photo Identification documents against your details with verification of your mobile no and email address and Provide Identification documents colour or attested copies , We will screen your details in Sanction and PEP list before on boarding and activating your account, once your account ID Verification processes complete then your account will be activated.

b. In order to verify your identity & details, we may provide your Full name, residential address, date of birth and Identity details to a third party for verification purpose, by accepting the terms of this statement, you agree to us requesting an assessment and providing your Personal information for such an assessment.

c. On some occasion, we may require additional Identification and source of fund documentation from you and our support team will assist you during this process.

To prove the source of your funds, you can provide the following documents

• Company pay slips
• Bank statements

In case of source of funds are loans or sales, we require the following

• Loan agreements
• Sales invoices

d. Under the Anti-Money Laundering and Counter-Terrorism Financing Act ("AML/CTF Act"), Money Travels reserves the right to re-identify you and other related parties involved with your deal in order to satisfy requirements under the AML/CTF Act and other legislation. Should you fail to provide necessary information in a timely manner when requested, you may be responsible for loss of deal value and remittance of any amounts may be forfeited.

e. Money Travels Pty Ltd stores your personal information in its database for the purpose of the administration of its ongoing relationship with you. You have the right to request a copy of certain personal information that Money Travels Pty Ltd holds about you. Money Travels Pty Ltd will not share your information with any third parties except for Verification purpose as mentioned above and required by law. You acknowledge and agree that we may pass your details to credit reference agencies, Corresponding bank, regulatory bodies and government bodies as required by law. We will also keep confidential the details of your Instruction, and the unique transaction reference, as must you.

f. In the internet, your IP address is the unique identifier for the computer. When you visit or log into our website, we will collect and store your IP address, device name and location. This is to prevent fraudulent transaction and audit purposes. The IP addresses may be shared with third parties to aggregate non personal information.

g. Money Travels Pty Ltd is required by law to submit all money transfer instructions in and out of Australia to regulatory bodies

4. Amendment , cancellation & refund

a. If you wish to amend or cancel any Instruction after your transaction processed, you should contact us. If the beneficiary has already collected the payment, cancellation will not be possible If the beneficiary has not yet collected the payment & his/her account not credited yet then we will use our reasonable endeavours to cancel it, in which case we will refund you (less the amount of the applicable commission).Money Travels Pty Ltd will send a cancellation request to its overseas correspondent and a refund request will be accepted only after the overseas correspondent confirms that the funds have not been received by the beneficiary. Once the overseas correspondent returns the funds to Money Travels Pty Ltd, a refund will be provided to you less Money Travels Pty Ltd cancellation charges and any deduction if made by the overseas correspondent OR Any exchange difference due to exchange rate fluctuations between the rates fixed for the transaction and the rate prevailing on the date of cancellation of transaction will also be deducted from the refund amount.

b. When you have submitted online remittance its mean your rate is booked & In case you do not transfer fund against your remittance within a time frame, Money Travels has right to processes your transaction at prevailing exchange rate or at the time we processes your remittance once we receive your fund confirmation, whichever is lowest and beneficial for Money Travels Pty Ltd & the amount will be sent equivalent to the amount received from you after deduction of fees and charges if any.

c. Money Travels Pty Ltd will refund the principal amount of a money transfer upon a written request from the sender after deduction of cancelation charge, if no exchange rate has been pre booked/locked and if the transaction has not been processed. If an exchange rate has been pre booked/locked, then Money Travels has reserves the right to claim from you the exchange loss due to adverse exchange rate fluctuations. Cancellation and amendment fee of $15 shall apply for every remittance plus the fee (if any) charged by the overseas correspondent.

d. We have right to release payment in accordance with your provided Information to an individual, If we or our agent/Corresponding bank releases payment to a person other than your intended beneficiary, but we or our agent/Corresponding bank believed on reasonable grounds was your intended beneficiary, we will not be liable to you and we will not have any further obligation to make any refund to you or any payment to your intended beneficiary.

5. Delivery of Payment

a) We will make every effort to complete the bank transfer transaction within 72 hours and Cash Pick up transaction within 48 hours but there may be delays due to circumstances beyond our control. In this case we will complete the Transfer as soon as reasonably possible. We may have to delay performance of the Transfer if we have to deal with technical problems, or to make improvements to our service. We will let you know in advance where this occurs, unless the problem is urgent or an emergency.

b) Payment of a money transfer to the beneficiary in overseas may in some circumstances is subject to local taxes and/or service or administrative charges for which Money Travels Pty Ltd holds no responsibility and the sender or receiver is liable to pay the amount.

c) Money Travels Pty Ltd ensures to transmit payment instructions to its overseas service provider, complete and accurate. Money Travels Pty Ltd accepts no further responsibility after funds have been paid over the counter, or by cheque handed over personally to the receiver or despatch at his address or deposited in his nominated account.

d) Money Travels Pty Ltd accepts no further responsibility after funds have been paid to the receiver over the counter (cash pick up) or deposited in his/her nominated bank account.

e) In addition to the service fees and charges applicable in your money transfer, there will be difference in exchange rates set by Money Travels Pty Ltd for you and received by Money Travels Pty Ltd from its correspondents. Any exchange rate benefit between the exchange rate given to you and received by Money Travels Pty Ltd will be kept by Money Travels Pty Ltd.

f) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms & conditions that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

i. strikes, lock-outs or other industrial action; or civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or

ii. Impossibility of the use of public or private telecommunications networks.

Our obligations under these Terms are suspended for the period that the Force Majeure Event continues, and will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms can be performed despite the Force Majeure Event.

6. Limitation of liability- your attention is particularly drawn to this condition

a) Neither we, nor any of our employees, agents or officers are liable to you for any loss or liability arising from, or any costs, charges or expenses you incur in connection with:

i. information on our websites

ii. your use of our websites

iii. any modification, suspension or discontinuance of our websites or change in our Bank details

b) Money Travels Pty Ltd does not guarantee the delivery of the money transfer. You are cautioned against sending money to any person you do not know. To the extent permitted by law, Money Travels Pty Ltd Finance and its officers, employees or agents:

i. Disclaim all liability for loss or damage caused as a result of information provided to users of the website;

ii. and are not liable to compensate you or any other person for any loss, damage, cost or expense sustained or incurred in connection with any opinion, advice, recommendation, representation or information expressly or impliedly published in, or contained on this website, or in any disclosure document to which you are provided access, or in connection with any application you make through the website for financial products notwithstanding any error or omission including negligence. In no event shall Money Travels Pty Ltd or any of its agents or staff members be liable for damages for the delay, non-payment or underpayment of the money transfer. In no event Money Travels Pty Ltd or its agent or staff be liable for any indirect, special, incidental or consequential damages.

7. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Sites thereafter. Your continued use of the Sites following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. Money Travels Pty Ltd reserves the right to change these terms and conditions without notice to you at any time.These Terms shall be governed by Australian law and you and we both agree to the non-exclusive jurisdiction of the Australian courts.